Privacy Policy

Overview

CyberForsyth(“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website, purchase support, or contact us.

Information we collect

We may collect:

• Contact details — name, email address, phone number, and message content you send us.
• Purchase information — product selected, amount paid, and billing-related details needed to complete a transaction. Payment card data is handled by Stripe; we do not store full card numbers on our servers.
• Support details — descriptions of technical issues, device types, and information you share during phone or remote sessions so we can help you.
• Usage data — basic website technical data such as browser type, pages visited, and approximate location derived from IP address, when available through hosting or analytics tools.

How we use information

We use your information to:

• Provide technology support and fulfill purchases
• Respond to questions and schedule assistance
• Process payments and prevent fraud
• Improve our website and services
• Send service-related messages about your purchase or request
• Comply with legal obligations

We do not sell your personal information.

Remote support

When you authorize remote access, we may temporarily view or interact with your device to diagnose and resolve issues. We only access what is needed for the session and disconnect when the session ends. Please avoid sharing passwords or sensitive account credentials unless necessary, and change them afterward if they were disclosed during support.

Payment processing

Online payments are processed by Stripe. Stripe may collect and process payment information according to its own privacy policy. See Stripe's Privacy Policy for details.

Sharing of information

We may share information with service providers who help us operate (for example, payment processing, email delivery, or hosting), when required by law, or to protect the rights, safety, and security of CyberForsyth, our customers, or others. We require service providers to use information only as needed to perform their services for us.

Data retention

We keep personal information only as long as needed for the purposes described above, including support history, purchase records, and legal or accounting requirements, unless a longer period is required by law.

Security

We take reasonable administrative and technical measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and records we must retain. Contact us using the details below. You may also opt out of non-essential marketing emails by following unsubscribe instructions or emailing us.

Children

Our services are directed to adults and are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes

We may update this Privacy Policy periodically. The “Last updated” date shows when changes took effect. Continued use of our services after an update means you acknowledge the revised policy.

Related policies

See also our Terms of Service and Refund and Return Policy.

Contact

For privacy questions or requests, email support@cyberforsyth.com or text (404) 721-2705.