Scams & phishing
Tech support scam calls (and how CyberForsyth is different)
How fake Microsoft and Apple support calls trap Georgia residents — and how legitimate local help from CyberForsyth actually works.
Updated 2026-07-20 · 6 min read · CyberForsyth
Cold calls that claim your PC is infected
A classic scam: a pop-up or phone call from “Microsoft,” “Apple,” or “Windows Support” saying your computer is full of viruses. They push you to install remote-access software and then “fix” problems — often while charging gift cards or draining accounts.
Microsoft and Apple do not cold-call you about viruses on your home PC.
How CyberForsyth is different
We are a local technology support service for Forsyth County and remote clients. Legitimate differences:
- You contact us (or reply after you reached out) — we do not cold-call strangers about infections
- Transparent pricing on our website
- We explain what we are doing in plain language
- We do not demand gift cards, crypto, or secrecy from your family
- You can hang up, think, and call back on our published number: (404) 721-2705
If a scam tech already connected
- Disconnect from the internet.
- Do not pay anything else.
- Change banking and email passwords from a different clean device.
- Uninstall unknown remote tools (AnyDesk, TeamViewer leftovers, etc.).
- Consider a professional cleanup.
- Report the scam to the FTC and IC3.
Browser lock pop-ups
Force-quit the browser. Do not call the number on the page. On Windows, Task Manager can end the browser process; on Mac, Force Quit.
Need hands-on help?
If you were hit by a tech support scam, contact us. We will help secure the device — without the scare tactics.
Sources
Public resources referenced in this guide. We are not affiliated with these organizations unless stated elsewhere.